Director, Field Applications Engineering
Company: Super Micro Computer
Location: San Jose
Posted on: May 8, 2024
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Job Description:
Job Req ID: 22833About Supermicro:Supermicro is a Top Tier
provider of advanced server, storage, and networking solutions for
Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,
Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5
fastest growing company among the Silicon Valley Top 50 technology
firms. Our unprecedented global expansion has provided us with the
opportunity to offer a large number of new positions to the
technology community. We seek talented, passionate, and committed
engineers, technologists, and business leaders to join us.Job
Summary:Supermicro has an exciting opportunity for a well rounded
FAE Leader to join our FAE organization. As Director of FAE, you
will be engaged in the team activities of industrial and embedded
server applications in different vertical markets such as
healthcare, industrial automation, military, digital signage, and
other sectors which need embedded long life cycle and revision
control. Among others, you will be actively visiting prospects and
customers with embedded engineering of products and applications
related. You may also need to take the lead if there is OEMs
projects launched with EVT/DVT/PVT in process before MP. You are
also requested to stay with seamless communications with the all
the engineers and product/project managers concerned as to match up
the project timeline and product quality as well.Essential Duties
and Responsibilities:Includes the following essential duties and
responsibilities (other duties may also be assigned): - --- Works
closely with the sales and extended teams to map end-user customer
business, partner requirements and provide most optimized technical
solutions --- Provides technical leadership in Pre-Sales and
oversee implementation of such solutions --- Highly technical
problem solver who understands system architecture, hardware and
software interaction --- Should possess basic HW debug skills ---
Manage and leads teams during investigation and resolution of
problems in the field --- Has a good understanding of firmware,
drivers, OS, Applications and their interaction that can cause
system issues --- Develop and review systems solutions, technical
bid responses and presentations --- Work cross-department to ensure
customer satisfaction and timely resolution of issues --- Ability
to build and demonstrate proof-of-concept that meets or exceeds
customer business needs --- Ability to present the corporate brand,
product messaging and solutions to customers --- Visit on-site
facilities and operations to enable solution integration and issue
resolution --- Build, Manage and mentor junior FAE team to support
customer base in the region --- Some travel required (up to
25%)Qualifications:--- Bachelors' or Masters' degree in engineering
discipline; computer science, computer engineering and electrical
engineering preferred --- 15+ years of related experience with
Compute/Storage Server or Data Center or IT Infrastructure
experience desired --- Excellent communication skills and business
sense required --- Strong background and experience with x86-based
server architecture --- Solid HW system design and diagnostics
skills --- Familiarity with Firmware, Linux, Windows and
virtualization platforms is a plus --- Strong technical
communication and leadership skills to lead investigations with
engineers of multiple disciplines --- Individual must be able to
work effectively in a high pressure environment --- Hands-on
experience is required in developing standards and making them
operational --- Diligent, Self Discipline and able to work under
pressureSalary Range$165,000 - $232,000 -The salary offered will
depend on several factors, including your location, level,
education, training, specific skills, years of experience, and
comparison to other employees already in this role. In addition to
a comprehensive benefits package, candidates may be eligible for
other forms of compensation, such as participation in bonus and
equity award programs.EEO StatementSupermicro is an Equal
Opportunity Employer and embraces diversity in our employee
population. It is the policy of Supermicro to provide equal
opportunity to all qualified applicants and employees without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, age, disability, protected veteran
status or special disabled veteran, marital status, pregnancy,
genetic information, or any other legally protected status.
Keywords: Super Micro Computer, Turlock , Director, Field Applications Engineering, Executive , San Jose, California
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