Denny's Host - Hostess
Company: American Meals
Location: Turlock
Posted on: July 31, 2022
Job Description:
Job DescriptionGreets and seats customers, received payment and
assists service personnel as needed to ensure customer
satisfactionDUTIES
- Greets and welcomes all customers immediately upon arrival and
verifies number in their party
- Determines special needs, e.g., high chairs, special menus,
smoking preference, etc.
- Collects payment from customers immediately, in accordance with
established cash handling procedures, inquires about food/service
satisfaction and handles customer complaints/suggestions
appropriately
- Seats customers at tables/booths appropriate for their needs
and those of the restaurant, and introduces features of the
day
- Keeps hostess area stocked and clean, e.g., to-go items and
bakery products
- Handles incoming telephone calls immediately and takes to-go
orders as appropriate
- Maintains proper supply of clean menus
- Periodically supplies customers with initial beverage
suggestions and provides beverage order and refills
- Assist service personnel in clearing and setting tables
- Resolved complaints as he/she becomes aware of them and advises
management of any complaints received
- Assists other service personnel as neededAccountability
- Customers are greeted and seated in the order in which they
arrive in a pleasant and courteous manner following company timing
standards
- Guest check transactions are handled properly to ensure that
register totals balance at the end of the shiftQUALIFICATIONS
- Must be able to observe and differentiate between monetary
denominations
- Ability to communicate effectively with guests (both verbal and
on the phone)
- Must have sufficient mobility to move and/or operate in work
area
- Must meet all State, county or municipal regulations pertaining
to health risk concerns about food handling
Job Posted by ApplicantPro
Keywords: American Meals, Turlock , Denny's Host - Hostess, Hospitality & Tourism , Turlock, California
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