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Denny's Host - Hostess

Company: American Meals
Location: Turlock
Posted on: July 31, 2022

Job Description:

Job DescriptionGreets and seats customers, received payment and assists service personnel as needed to ensure customer satisfactionDUTIES

  • Greets and welcomes all customers immediately upon arrival and verifies number in their party
  • Determines special needs, e.g., high chairs, special menus, smoking preference, etc.
  • Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
  • Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces features of the day
  • Keeps hostess area stocked and clean, e.g., to-go items and bakery products
  • Handles incoming telephone calls immediately and takes to-go orders as appropriate
  • Maintains proper supply of clean menus
  • Periodically supplies customers with initial beverage suggestions and provides beverage order and refills
  • Assist service personnel in clearing and setting tables
  • Resolved complaints as he/she becomes aware of them and advises management of any complaints received
  • Assists other service personnel as neededAccountability
    • Customers are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company timing standards
    • Guest check transactions are handled properly to ensure that register totals balance at the end of the shiftQUALIFICATIONS
      • Must be able to observe and differentiate between monetary denominations
      • Ability to communicate effectively with guests (both verbal and on the phone)
      • Must have sufficient mobility to move and/or operate in work area
      • Must meet all State, county or municipal regulations pertaining to health risk concerns about food handling

        Job Posted by ApplicantPro

Keywords: American Meals, Turlock , Denny's Host - Hostess, Hospitality & Tourism , Turlock, California

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