Associate Chief Information Officer
Company: North East Medical Services
Location: Daly City
Posted on: April 1, 2026
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Job Description:
Under direction of the Chief Information Officer (CIO), the
Associate Chief Information Officer (ACIO) will provide the
technological, informational vision and leadership for the
organization. The ACIO will lead planning and implementation of
enterprise information systems and programs that support both
distributed and centralized clinical and business operations. The
ACIO will develop these systems while ensuring compliance of
patient health information for both State and Federal reporting
requirements and overseeing Quality Assessment and Process
Improvement efforts throughout the organization. The ACIO will lead
an efficient, cost beneficial, quality focused enterprise-wide
program as it relates to information technology. The ACIO will be
responsible for executing the strategic vision for information and
technology and ensuring that it effectively aligns with
organizational vision and goals. ESSENTIAL JOB FUNCTIONS: Strategic
Planning and Leadership IT Strategy Development : Develop and
implement an IT strategy that aligns with the NEMS overall goals
and objectives, ensuring it supports clinical, administrative, and
operational needs. Collaborate with CIO and others to provide and
execute strategic and tactical planning, development, and
evaluation of the IT structure to provide excellent patient care.
Leadership and Management : Provide leadership to the IT
department, including mentoring and managing IT staff. Ensure the
team is well-trained and capable of supporting the organization’s
technology needs. Support Interview and hire of employees;
planning, assigning, scheduling, and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems. Policy Development : Develop and
enforce IT policies and procedures that comply with healthcare
regulations such as HIPAA (Health Insurance Portability and
Accountability Act). Technology Implementation and Management
Electronic Health Records (EHR) Management : Oversee the
implementation, optimization, and maintenance of EHR systems to
ensure they meet the needs of NEMS mission, providers, and
patients. Demonstrate superior knowledge of healthcare from both
Payer and provider perspective Perform analysis, preparation, and
presentation of outcomes using healthcare claims data, pharmacy
data, and lab data and the development of data reports and/or
products that will enhance the retention of current market share
and attract new business by demonstrating cost containment. Leads
the development and implementation of clinical informatics programs
including Computerized Physician Order Entry (CPOE), Knowledge
Based Charting (KBC), Clinical Decision Support (CDS), and
Electronic Health Record (EHR). Define, design and lead
architecture, development, implementation, maintenance, and support
of application systems, which drive and enable organizational
growth and vision initiatives. Ensure performance to all related
elements - cost, schedule, and budget - as they relate to the
existing plan and forecast. Leads the development and
implementation of clinical informatics programs Infrastructure
Management : Manage the healthcare center's IT infrastructure,
including networks, servers, and databases, modernization ensuring
they are secure, reliable, and scalable. System Integration :
Ensure that various healthcare IT systems are integrated and work
seamlessly together, facilitating efficient data flow and
communication within the organization. Effectiveness Reporting :
Oversight of data reporting plan for clinical activities and
outcomes for strategic initiatives and grants. Compliance and
Security Regulatory Compliance : Ensure that the FQHC’s IT systems
and practices comply with federal, state, and local regulations,
including HIPAA, HITECH (Health Information Technology for Economic
and Clinical Health Act), and other relevant standards. Data
Security : Implement and maintain robust data security measures to
protect patient information and other sensitive data from breaches
and cyber threats. Well-versed in cybersecurity and advising
end-users on ways to prevent cyberattacks, making them aware of
known threats, scams, and red flags. Audit and Risk Management :
Conduct regular audits of IT systems and processes, identify
potential risks, and implement mitigation strategies to ensure the
integrity and security of health information. Operational
Efficiency and Support Technical Support : Provide reliable and
efficient technical support to all users, including healthcare
providers, administrative staff, and patients, ensuring minimal
downtime and disruption. Vendor Management : Manage relationships
with IT vendors, negotiate contracts, and oversee the procurement
of technology products and services to ensure they meet the
organization’s needs and budget. Performance Monitoring : Monitor
and evaluate the performance of IT systems, identifying areas for
improvement and implementing changes to enhance efficiency and
effectiveness. Innovation and Continuous Improvement Stay current
with emerging technologies and advancements in healthcare I,
assessing their potential impact, FIT and value to NEMS Contribute
actively to promote innovation by encouraging the exploration and
adoption of new technologies, and processes that can improve
patient care, streamline operations and reduce costs Oversees
projects and assignments within the Management Information Systems
(MIS) department. Oversees the development, review, and
implementation of education plans to help optimize use of existing
and new Clinical Information Systems. Oversight of administration
for all software on organization workstations or used by staff -
includes software that contains patient data, business software,
and software vendors/partners that provide services outside the
organization's network. Collaboration and Communication
Cross-departmental Collaboration: Partners with Executive
Leadership Team (ELT), departmental leadership in executing
strategic IT decision-making and the implementation and/or
upgrading of technology within organization workflows. Collaborates
with IT, Clinical Staff and Physician Staff to ensure that Clinical
Information Systems are optimized based on clinical workflow
redesign. Stakeholder Communication : Communicate IT strategies,
initiatives, and performance to senior leadership, stakeholders and
staff ensuring transparency and alignment with organization’s
mission Financial Management – Budget and Cost Management Manage
the IT budget, ensuring that resources are allocated effectively,
and projects are financially viable Identify Opportunities to
reduce IT costs without compromising quality or security with good
ROI Performs other job duties as required by manager/supervisor.
QUALIFICATIONS: Position requires a minimum of a BS degree in
Computer Science or Information Systems, plus minimum of 7 years’
experience in Healthcare IT. MS degree in Computer Science or
Information Systems preferred. A minimum of 4 years personnel
management experience. 15 Years of experience in Information
Technology Progressive leadership experience, Substantive
experience with Epic preferred, Experience working with a
formalized process improvement module such as PDSA (Plan Do, Study
and Act). Working knowledge of Center for Medicare and Medicaid
Services (CMS), Health Resources and Services Administration
(HRSA), and other State and local programs, as appropriate, or
needed. Previous experience working in FQHC is highly preferred.
Excellent understanding of clinical workflows. Business analysis
and workflow design skills. Strong communication, Program
management, and relationship-building skills with internal and
external customers. True “change agent” experience, able to lead
diverse groups across an organization in implementing new programs
and ideas. Hands on programming background preferred High degree of
focus and attention to detail. Proven analytical, evaluative, and
problem-solving abilities Able to manage multiple complex
priorities effectively. Demonstrate Cultural Assimilation and
Purpose Driven Know when to Lead vs Delegate vs Do LANGUAGE: Must
be able to fluently speak, read and write English. Fluency in other
languages is an asset. STATUS: This is an FLSA Exempt position.
This is not an OSHA high-risk position. I acknowledge that I have
read, understood, and accept this job description and am able to
perform these essential job functions without restrictions. I also
understand that it may be modified from time to time. NEMS is proud
to be an Equal Opportunity Employer welcoming diversity in our
workforce. Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and
conviction records. NEMS BENEFITS: Competitive benefits, including
free medical, dental and vision insurance for employee, spouse
and/or children; and company contribution to 401(k).
Keywords: North East Medical Services, Turlock , Associate Chief Information Officer, IT / Software / Systems , Daly City, California
