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OPERATIONS/CREDIT SUPPORT SPECIALIST

Company: Careerbuilder-US
Location: Turlock
Posted on: September 25, 2022

Job Description:

POSITION: Operations/Credit Support Specialist, full-time position located in the Turlock Branch, Turlock, CA. ABOUT YOSEMITE FARM CREDIT: As a farmer-owned co-op with over 100-year history serving the agriculture community in Stanislaus, Merced, Tuolumne and Mariposa counties, Yosemite Farm Credit has a commitment to our region's agriculture. The Association currently provides lending services to approximately 5,200 customers with loan volume over $4 billion. Major commodities financed include dairy and almonds, in addition to irrigated field crops, cattle, wine grapes and walnuts. Yosemite Farm Credit's culture of collaboration and team values provides a great atmosphere that allows individuals to contribute to its Vision - Helping Our Members Prosper! JOB RESPONSIBILITIES/DUTIES: The Operations/Credit Support Specialist will greet and assist customers; answer telephones; perform daily banking functions; maintain insurance documentation; establish and maintain member files, records and manuals; process incoming and outgoing mail; maintain inventory of supplies. Support lending and loan servicing activities through coordination with Credit Analysts and Loan Officers. Order loan closing documents from the Title Company, complete UCC filings and searches, prepare loan documents for customer signing, input customer information into HotDocs for completion of various forms/letters and other duties as assigned. PREFERRED QUALIFICATIONS: - Associate Degree in Business, Accounting or equivalent. - Three to five years in banking, bookkeeping, or related work experience. - Must have exceptional interpersonal, written, and verbal communication skills. - Must have good computer skills and be proficient in Windows, Excel, Word, Outlook and Adobe. - Must generate highly accurate work, meet deadlines and effectively change priorities. - Agricultural knowledge desirable. GRADE/SALARY/BENEFITS: Depending on experience. Yosemite Farm Credit offers a competitive benefit package that includes, but is not limited to, outstanding vacation/sick time accrual, health, dental, and vision plans, tuition reimbursement, 401k fixed AND company match, corporate fitness program, performance related compensation, volunteer time off and paid holidays. WORKPLACE FLEXIBILITY PROGRAM: Yosemite Farm Credit offers a Workplace Flexibility Program for qualifying positions that provides the opportunity to have a hybrid, in office and work from home, schedule. The Workplace Flexibility Program includes an allowance of up to $500 for qualifying expenses to outfit employees' home office. APPLICATION DEADLINE: Applications will be accepted through October 2, 2022. APPLICATION PROCEDURE: To be considered for this position, send cover letter and personal resume to Human Resources, Yosemite Farm Credit, ACA, P.O. Box 3278, Turlock, CA, 95381 or . Please mark all mailed correspondence "CONFIDENTIAL." If you have any questions or need additional information, please contact Karen Land (209) 668-3522. Issue Date: 9/7/2022 www.yosemitefarmcredit.com EEO/AA/M/F/V/D EMPLOYER Job Requirements:

  • Resolve technical hardware and software issues
  • Provide phone training and software support
  • Provide technical and training support to end users
  • Provide support to end users on variety of technical issues
  • Resolve issues related to computer hardware problems
  • Providing technical support and issue resolution for all incoming customer calls regarding software problems
  • Provide exceptional customer support for clients and assists clients with a variety of technical issues focusing on software support
  • Providing support for network projects and timely resolution of technical issues
  • Provide technical support via phone, email, fax
  • Provide technical support to customers on a daily basis
  • Take client or customer phone calls
  • Provide back-up support to customer accounts and provide customer systems training
  • Provide technical support to internal and offsite users
  • Escalate problems to higher level technical support professionals
  • Troubleshoot and resolve customer's network issues
  • Denoting basic level technical support functions
  • Help customers resolve issues on first call
  • Troubleshoot, and resolve software issues
  • Resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP
  • Perform remote troubleshooting of software applications

Keywords: Careerbuilder-US, Turlock , OPERATIONS/CREDIT SUPPORT SPECIALIST, Other , Turlock, California

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