Manager, Operations
Company: Americold
Location: Turlock
Posted on: May 26, 2023
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Job Description:
About Us
Americold is a global provider of temperature-controlled
infrastructure. We partner with farmers and food producers to
ensure their perishable and frozen product reaches foods suppliers,
restaurants, and your local grocery store without spoilage. Our
customers, which include some of the most respected brands in the
food industry, rely on our expertise and commitment to safety in
order to deliver on their commitments.
What You'll Do
Primary Responsibility: Responsible for supporting the direction,
coordination, and evaluation of product movement and customer
service. Carry out management responsibilities in accordance with
the organization's policies and applicable laws. Responsibilities
include training employees, planning, assigning, and directing
work, appraising performance, rewarding and disciplining employees,
addressing complaints, and resolving problems by performing the
duties through subordinate supervisors.Essential Functions: •
Ensure budgeted revenues, expenses, and targets are met. • Ensure
sales and business development initiatives are met. • Monitor,
document and improve the procedures and KPI's related to all
aspects of product handling and customer service. • Work with
General Manager to develop annual facility budgets. • Perform
regular inspections of work areas to ensure compliance with food
safety and occupational safety laws and guidelines are followed. •
Set and achieve housekeeping standards that are a model of
orderliness and cleanliness and meet standards and procedures for
maintenance related functions. • Model best safety practices in the
industry to ensure a safe and compliant workplace. • Set and meet
claims targets and ensure the security of the facility(s). • Build
positive relationships with customers. • Carry out management
responsibilities in accordance with the organization's policies and
applicable laws including interviewing, hiring, and training
employees; scheduling, planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees;
conducting staff meetings; addressing complaints and resolving
problems. • Submit various required and defined reports on a timely
basis. • Maintain operational procedures for verification of
incoming and outgoing shipments, handling, and disposition of
merchandise, and keeping of warehouse inventory. Meet quality
control standards for perishables. • Coordinates activities of
distribution warehouse with activities of sales, record control,
and purchasing departments to ensure availability of merchandise. •
Directs reclamation of damaged merchandise. • Assign projects
within scope of responsibility. • Recruit, hire, train, appraise,
and coach supervisor-level team members. • Ensure compliance with
employment laws. • Monitor progress towards department goals.
Provide reports. • Review orders or schedules to ascertain product
data. • Ensure compliance with all company policies, as well as all
Federal, State and Local OSHA regulations. • Prepare operational
schedules and coordinate activities. Establish priorities and
sequences for products. • Provide a safe work environment through
personal actions. Identify any safety concerns, as well as cost
saving opportunities. Conduct quarterly safety training. • Support
the Company Performance Management Program (PMP). • Inspect
machines and equipment. Review operating reports. Resolve
operational / maintenance issues. • Develop and/or revise standard
operational and working practices. Observe workers to ensure
compliance. • Ensure compliance with all transportation and safety
regulations. • Manage the site sanitation program. • Report
on-the-job injuries and accidents. Facilitate modified duty
assignments. • Other duties as requested.
What Experience You Need
Qualifications & Experience: • 5 years supervisory experience •
Associate's Degree (A.A.) preferredKnowledge, Skills and Abilities:
• Ability to manage supervisors and employees. • Ability to work in
fast-paced, deadline-oriented environment. • Ability to communicate
effectively with variety of individuals • Ability to reason,
negotiate, instruct, persuade, or speak with others; • Ability to
pay close attention to detail. • Strong interpersonal skills and
judgment in communicating with staff. • Willingness to develop a
mentoring relationship in order to contribute experience, skills,
and wisdom to subordinate employees for their development. •
Receptive to management development suggestions and willing to seek
additional knowledge to facilitate job growth. • Must have strong
relationship skills, be able to provide and model leadership
behaviors including the ability to defuse conflict. Relate to other
people beyond giving and receiving instructions: they must get
along with others without exhibiting behavioral extremes; perform
work activities requiring reasoning, negotiating, instructing,
persuading, or speaking with others; and respond appropriately to
criticism. • Excellent written and oral communication skills. •
Proven ability to juggle multiple tasks simultaneously. • Ability
to interpret HR regulations, safety rules, operating and
maintenance instructions, and procedures manuals. • Ability to
solve complex problems. • Must have very strong customer service
orientation with high sense of urgency in meeting objectives and
deadlines. • Proficient in Microsoft Office, including Word and
Excel. • Proficient with WMS and RF.Physical Requirements: •
Requires the ability to sit for long periods of time, with frequent
interruptions • Requires several hours per day of sitting, getting
up and down from chairs, and reaching, or bending • Requires manual
dexterity with normal hand and finger movements for typical office
work • Talking, hearing, and seeing are important elements of
completing assigned tasks • May require travel by automobile and
airplane up for business • May require a visit facility operations
in temperatures at or below freezing • May carry loads related to
travel and occasionally lifts, carries, positions, or moves objects
weighing up to 20 pounds • Requires the use of various electronic
tools • Requires the ability to relate to others beyond giving and
receiving instructions: must partner with colleagues without
exhibiting behavioral extremes • Requires the performance of work
activities including reasoning, negotiating, instructing,
persuading, or speaking with others; and respond appropriately to
constructive feedback from executive managementAmericold is an
Equal Opportunity/Affirmative Action Employer.EOE/AA M/F/D/V
DFW.
What We Offer
Our associates know the answer to the question What's in it for me?
We offer best-in-class benefit programs and continuously work with
our associates to ensure that our offerings meet the needs of their
health and financial well-being. When you join Americold you join a
values-oriented company with a clear mission. We help our customers
feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer.
EOE/AA M/F/D/V DFW.
Compensation Minimum
USD $80,000.00/Yr.
Compensation Maximum
USD $90,000.00/Yr.
Keywords: Americold, Turlock , Manager, Operations, Professions , Turlock, California
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